Most trade-based businesses have considered implementing some form of fleet management system whether it is a simple solution or a more comprehensive one.
For companies that choose to go without a solution, the reasons are often the same: high cost; pushback from staff; it’s not a necessity, etc. The reality is solutions often pay for themselves, staff like to have a solution to help them improve productivity and safety, and once businesses are able to get visibility into their day-to-day operations they often can’t imagine how they lived without it.
Let’s debunk the most common misconceptions.
“My drivers don’t think we need to track their vehicles.”
The most common concern regarding fleet tracking has to do with trust.
Many fleet managers believe introducing a GPS solution is equivalent to telling drivers you’re no longer willing to take them at their word.
Trust goes both ways so drivers need to understand that a fleet management solution helps make everyone’s jobs easier and safer. After all, accidents involving company vehicles are commonplace and costly. Most importantly, drivers should know that management is investing in their safety and giving drivers a way to be recognised and rewarded for jobs well done.
Fleet tracking not only monitors driver behaviour, but it’s a powerful tool to help drivers work smarter and more efficiently. Tools like route planning help staff reach their destination more quickly and live traffic alerts mean they can avoid traffic jams and roadblocks, which can ultimately cost businesses time and money. In addition, companies like Sun City Plumbing use near real-time location data to provide customers with the automatic estimated time of arrivals (ETAs) and advanced warning of any delays.
“Our customers have peace of mind as we can quickly provide regular and accurate ETA updates. We can also verify the time our employees have spent on site, without relying on inaccurate handwritten timesheets.” – Michael Chester, Director, Sun City Plumbing.
“All solutions are the same.”
Another common misconception is that all fleet management solutions are the same, but there can be major differences in fleet management solutions and their usability. Some only track location data and take some back-end knowledge to run reports and analysis. Others can offer a full 360 view of fleets, providing vital information on driver behavior, fuel efficiency, and fleet productivity, while automating processes such as payroll and timesheets.
Azzurri Concrete have seen the difference between a basic and comprehensive solution. Azzurri Concrete previously had a simple solution that only met the basic requirements. They switched to Verizon Connect’s comprehensive solution to benefit from features such as accurate billing and near real-time alerts.
“Our existing provider gave us the basics of GPS tracking but Verizon Connect provides more in-depth benefits. The product keeps its word and has given us tangible cost benefits.” – John Chichkan, WHS & Compliance Manager, Azzurri Concrete.
It’s not just about drivers’ whereabouts – fleet tracking can extend vehicle life and protect the wellbeing of an entire fleet.
“Systems can be complex and complicated.”
Like most technology, telematics systems evolve and improve over time. If a system is already in place, users may not be using all of the features to their full capacity, if they’re using the features at all. The right system should allow users to automate key processes such as scheduling and planning and help improve the business’ safety, security, productivity, and efficiency. If it doesn’t, then it’s not working as well as it should be.
Ultimately, fleet management software brings a host of benefits to a mobile business – from driving efficiency across the fleet and improving safety, to improving end-user satisfaction.
However, not all systems are created equal – be sure to consider which solution best suits the organization’s needs, and engage with employees throughout the implementation process to achieve the best results.
Talk to an expert today to find the right GPS tracking solution for your needs.
[colored_box color=”yellow”]Call 1800 039 642
For more information visit http://verizonconnect.com/au [/colored_box]