Worksite Chameleon Offers All New X-Factor

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Updated: November 2, 2018

The Servicepack has been the shining star of the Isuzu Ready to Work range since it first debuted back in 2016.

Its handy, centrally-lockable storage units and manoeuvrability proved a favourite of on-call and field-service technicians, who praised its adaptability and all-round convenience.

Combining this versatility with a range of GVMs – stretching from a car-licence-compliant 4500kg up to 7500kg – and a variety of drivelines and transmissions, helped cement the Servicepack’s spot among the most flexible models in Isuzu’s popular Ready to Work range.

Continuous Improvement

As with everything the market leader does, Isuzu Australia Limited (IAL) was determined to continue its mission to revolutionise and improve. This led to the development of the new Servicepack X, the next stage in this vehicle’s evolution.

“As a company, we’re always looking at our offering to see where we can improve and continue to provide more for our customers,” said IAL Chief Engineer, Product Strategy, Simon Humphries.

“We know that the reason we’ve had such great success, getting to the top and staying there for 29 years, is because we’ve constantly improved and innovated.

“We know that the reason we’ve had such great success, getting to the top and staying there for 29 years, is because we’ve constantly improved and innovated.

The Servicepack X incorporates a new design for the storage units, offering operators even greater access to their tools and loads than ever before. The doors open vertically to put everything in easy reach, all at once.

Versatility

And as with its earlier incarnation, the watch word for the Servicepack X is, ‘versatility.’

Customers will have a variety of suitable configuration packages on offer, all ADR Compliant and built on the sturdy backbone of the reliable workhorse NLR 45-150 (pictured).

This means it offers a 4500kg GVM – allowing it to be driven on a car licence– and provides 110kW @ 2800 rpm, and 375Nm @ 1600 – 2800 rpm, providing capacity to handle urban, rural or worksite applications.

This grunt, combined with an 8.9m turning circle that leaves most utilities in the dust, makes the Service pack X a powerful and ridiculously practical transport solution uniquely suited to Australian trade conditions.

It also features an area in the rear deck specifically engineered to fit the kinds of equipment our nation’s workers need day to day.

Space for generators, drain cleaners, rammers, vibration rammers, water tanks, air compressors, and other plant-type equipment designed to run outside, has been factored into the design.

Transmission

The Servicepack X comes equipped with Isuzu’s new torque converter AMT, which differs from previous designs in that the fluid coupling used in earlier models has been upsized and upgraded to a full torque converter, similar to that found in full automatic transmissions.

A new element, or ‘stator’, essentially alters oil flow within the converter function itself, and when combined with several other parts, means overall torque is multiplied by a factor of 1.45 to 1.

The boost in torque production provides increased acceleration from a standing start or at lower engine speeds. This performance feature is one Simon Humphries said Australian transport operators have increasingly come to expect.

“Our previous AMT models provide dual-function flexibility to best suit changing driving conditions, and have proved particularly popular with motor home manufacturers, rental companies, and metropolitan and urban fleets, who battle the rigours of stop-start traffic on a daily basis,” he said.

“The addition of a torque converter AMT is a direct result of those, and other Isuzu customers anticipating responsiveness from a standing start.”

Further Refinements

The lock-up clutch damper characteristic within the Isuzu TC-AMT has also been refined, (compared to the previous AMT) softening clutch engagement and disengagement, and thereby improving NVH (noise, vibration, harshness) levels of the transmission.

Other enhancements which improve the Isuzu TC-AMT include heat treatment for the friction plate, separation plate and the hub of the gearshift clutch.

This equates to component durability and longevity within the transmission itself – in withstanding the torque increases and the heat generated as a result.

“As with all our trucks, we’ve designed a vehicle built for the real world that suits the needs of the people who’ll use it,” Mr Humphries said.

“It’s a simple philosophy but it’s the core of the success of all our Ready to Work models and our range at large – we make trucks that help workers work.

“Since its inception, customers have flocked to the Servicepack for its flexibility and the way it catered to their application. It became known as the truck-sized tool trolley, offering the equivalent of a highly customised, portable tool shed.”

The Servicepack family is now a key part of Isuzu’s Ready to Work range, which has expanded to now include almost 20 vehicles, with two new models unveiled at the recent Mega Trans 2018 Conference in Melbourne in May.

Always Ready To Work

Isuzu Director and CEO, Phil Taylor, said the Ready to Work range immediately had an impact on the Australian truck market upon its introduction.

“When Isuzu initially introduced the Ready to Work range, it was underpinned by the philosophy that these trucks should specifically cater to what Australian businesses need. These trucks were custom-designed to make life easier for workers in the trades, the transport and logistics industry and emergency services. Almost 20 years later, our commitment to delivering on this promise hasn’t wavered,” Mr Taylor said.

“As Australian industries have evolved, so too has the Ready to Work range. For instance, last year we introduced the NNR 45-150 AMT Vanpack in response to the logistics industry’s need for a nimble urban delivery vehicle and the NLR 45/55-155 Tri-Tipper to help landscapers and council operators operating in tight-access job sites.”

Mr Taylor said all Ready to Work vehicles are fitted with an Original Equipment Manufacturer (OEM) plate, streamlining the process for buyers with all aspects of the vehicle compliant for local operation and covered by an Isuzu factory warranty.

“These are trucks that give operators reliability and peace of mind, and we’re continuing to develop more Ready to Work models that allow even more businesses to enjoy these benefits,” he said.

“Innovation has always remained at the core of Isuzu’s business – it’s a key ingredient to our 29 consecutive years of market leadership. Going ahead, our focus on delivering products that allow businesses to operate more effectively and efficiently won’t waiver.”